Privacy Policy

Processing of personal data

By entering their data at the web store and with a corresponding consent, the consumer agrees with the collection and processing of their personal data (name, phone number, delivery and/or home address, e-mail address) and the transfer of their personal data to the logistics partners for the delivery of goods.

The Pulanna web store has the right to use the consumer’s residence or other address for advertisements and other information to the consumer.

The consumer has the right to forbid the collection and use of their personal data at any time, except where this is necessary for the collection of a contractual claim or for the delivery of goods.

Electronic personal data are used for direct mail only if the consumer has given a separate consent for this on the www.pulanna.ee/en website

Encrypted communication with banks during the payment of goods ensures the security of the consumer’s personal bank details and makes them inaccessible for the web store itself.

Payment Options

You can pay for your purchases in the Pulanna online store through a bank link (Swedbank, SEB, LHV Pank, Nordea, Danskebank, Krediidipank), bank transfer or by credit card.

The payment is made in a safe environment outside the online store. If you pay by bank link, the payment is made in a safe environment of a respective bank; if you pay by credit card – in a safe payment environment, Maksekeskus.

The Pulanna online store has no access to customer’s bank details or credit card.

Legal information

All legal relations arising during the purchase of goods in the Pulanna online store are governed by the Law of Obligations Act (Võlaõigusseadus), Consumer Protection Act and other regulatory acts in force in the Republic of Estonia.