Shipping & Returns

Delivery

The Pulanna online-shop performs delivery to Estonia, Finland, Baltics, rest of Europe, United States and Canada.

Free delivery throughout Estonia is provided for orders for over €20!

Delivery methods

CountryDelivery methodPriceEstimated delivery timeFree delivery over
EstoniaOmniva Parcel Terminal2.70 €1-3 working days20 €
Itella SmartPOST Parcel Terminal2.70 €1-3 working days20 €
Standard3.95 €1-3 working days20 €
FinlandItella SmartPOST Parcel Terminal11 €2-3 working days100 €
Standard13.95 €2-3 working days100 €
LatviaOmniva Parcel Terminal7 €2-3 working days100 €
Standard8 €2-3 working days100 €
LithuaniaStandard8.50 €3-5 working days100 €
Rest of EuropeStandardfrom 13.95 €1-2 weeks100 €
United StatesStandard22.50 €2-3 weeks-
CanadaStandard23.50 €2-3 weeks-

Returns & Exchange

You have the right to return your goods within 14 days.

The condition and packing of the goods must be as they were at the moment of delivery. We take back only unused goods in original packing. You must also attach the invoice (bill of dispatch), which is also a guarantee certificate.

The payment for returned goods shall be made by bank transfer within 2-6 days. You can accelerate the refund of your money by specifying your current account on the order form.

Return address

Pulanna Kosmeetika OÜ
Paavli 4
10412 Tallinn
Estonia